You can use the pc as normal.Īt this point if you disconnect aFreeRDP and then try to connect using MS RDP it will still be stuck at 'Please Wait', since MS RDP appears to restart the user's session rather than use the 'Other User' method to log in. You will notice that the aFreeRDP connects as 'Other User' and then enters the user/password credentials at that point which allows the app to connect to the pc successfully with the desktop being shown as normal. Setup the connection with the exact same user/password you used on MS RDP and connect to the destination pc. On an Android phone, use 'Microsoft Remote Desktop' app to connect, and confirm that it also gets stuck at 'Please Wait'.įrom Google Play store, install ' aFree RDP' which is a 3rd party RDP app. This usually occurs after connecting to the destination through a VPN and then putting the client pc/laptop to sleep by closing the lid or shutting down abruptly, which presumably makes the destination PC's RDP session get stuck. Recreate the issue- make sure that while using RDP to connect to the destination pc it gets stuck at 'Please Wait'.

My conclusion is that, since the 'aFreeRDP' app connects as 'Other User' and then enters the credentials there, it creates a new session for the user and doesn't get stuck at 'Please Wait', whereas the Microsoft application is trying to restart a previous session for that use which is stuck in a loop state after an erroneous disconnect while using VPN. Please determine why this alternate Android app 'aFreeRDP' allows a normal connection, even while the MS Remote Desktop (RDP) Android app and Windows application gets stuck at 'Please Wait' after connecting. I have found new information that could lead to a solution of the issue if RDP getting stuck at 'Please Wait' after connecting. Here is a repost of my comment, so that it reaches a Microsoft support representative:

I am posing this as a new question because when I tried to place a response comment to the Microsoft support representative in the thread (LeilaKong-MSFT), the website would not allow me to post the reply after clicking 'Submit', even when ensuring that the post was under the 1600 character limit. I found some more information that shows it is still possible to connect to the machine correctly using a 3rd party app called 'aFreeRDP' which connects using 'Other User', as opposed to connecting to a previously logged in session for the username that is being used to log in. This question is in relation to another post 'RDP to Windows 10 hangs at Please wait screen' ( ).

Windows 7 hangs at please wait